Call Centre Services
Outbound telemarketing is an effective way to approach customers and has proven to be very effective. It can be used as a seperate marketing tool or combined with other forms of marketing to increase its effectiveness. Outbound telemarketing is a unique marketing philosophy and requires a different set of skills, personnel management, costings, high levels of concentration and attitude.
Outbound telemarketing can be used to:
- Sell Products
- Verify and correct databases
- Build database lists
- Emphasize the effectiveness of other marketing initiatives
- Qualify leads
Outbound Customer Support
We have a trained team and the resources to manage all your customer contact needs so you don’t have to divert your staff from it's non-core business:
- Routine customer follow-up
- Customer relationship manager
- Market Research Surveys
- Following up customers for various services
Inbound Customer Support
Agora Direct assists organizations with a significant area of their marketing program.
This includes:
- Customer service free call lines
- Complaints and suggestions
- Sales promotions and competitions
- Order processing and delivery services
- Product service and information
Inbound telemarketing is an effective tool that many organisations, large and small, are turning to as a viable method for building sales and expanding markets, while actually cutting costs. Many companies are outsourcing these services to specialist organizations such as Agora Direct who provide a more cost-effective and efficient service than in-house.
Appointment Setting
Our specialty is generating appointments. Appointments are set for a variety of business types catering for both business to business (B2B) as well as business to consumer (B2C) campaigns. Our systems provide competent reporting, follow-up of appointments where needed.
Please click here to e-mail or call 1300 887 910.
